Ensure safe working conditions

There are three essential factors to Galp’s operations: the safety of people, the protection of the environment, and the attention to assets. 

The management commitment and the responsibilities of the organization’s hierarchical structure are expressed explicitly in our Safety, Health and Environment Policy (HSE) and HSE our Management System, safeguarding the integration of these issues in the corporative strategy and in the decisions that we take daily at our Company. 

Our ambition is to elevate health, safety, and environmental protection as core values. Following recognised international guidelines and implementing safety best practices, we ensure that safety management systems are comprehensively integrated across our operations. We aim to enhance performance by ensuring asset integrity and fostering a safety culture throughout the organisation. 

Risk assessment activities are ensured in all our operations to identify and manage the main HSE risks. We identify and manage relationships with stakeholders to solve identified problems and maximize opportunities. We define programs and action plans with measures to monitor and mitigate the impacts generated by our activity. We periodically monitor our health, safety, and environmental performance towards annual goals and targets established by facility, and/or globally. Together with the monitoring of the performance, there is a context follow-up at the Sustainability Committee and Board meetings, ensuring the involvement of the top management in issues related to these dimensions. 

In addition, our operations and our performance are periodically and systematically subject to third party independent audits. 

Our mission

Our mission is to ensure that all workers return home safely every day, leading with care, acting responsibly and working collaboratively. The new vision sets the goal of achieving Target Zero, consolidating a culture in which care guides decisions and safety is embraced by everyone, in every context. 

Guarantee no personal harm for all

Galp works to reduce accidents based on the firm belief that all events can be avoided. To achieve this belief, in line with the Company’s Safety, Health and Environment policy’s commitments, Galp has set a series of KPIs that are closely monitored and shared, on a weekly safety performance status report, with the top management team. Galp has a structured process for assessing risks that span the entire organisation, and mitigation measures are established when needed. 

We continue to launch key initiatives to address material impacts and mitigate risks affecting employees across all its facilities, regarding safety matters. All actions undergo assessments of effectiveness through feedback mechanisms.

Road Safety Program

Driving remains a potentially high-severity exposure across many parts of the business. In 2025, several near misses and risk observations pointed to behavioral and contextual factors that can escalate quickly when behind the wheel. 

In 2026, Galp will introduce quarterly Road Safety content on internal screens across all geographies, translating critical defensive-driving messages into short, memorable micro-campaigns. Alongside the launch of the Defensive Driving, a driver-centered programme is an initiative that aims to reinforce road safety discipline. 

Emergency Response

We work for an effective emergency response to guarantee proper response management for all our assets. We follow the Company’s standards and collaborate with the relevant stakeholders to define plans for internal emergencies at our facilities. Our strategy also involves developing plans, emergency training programs, and drills.

Safety Performance

In 2025, Galp maintained TRIR (Total Recordable Injury Rate) as its safety metric, with a target of TRIR ≤ 1.9, and introduced the SIF (Serious Injuries & Fatalities) and SIF-P (Serious Injuries & Fatalities - Potential) metrics aiming to maintain a SIF rate of 0 and a SIF-P rate below 2.7. 

In 2025, the TRIR closed slightly above the year´s objective in contrast with the SIF-P rate that performed way better than expected. This indicates that although incident volume persists, the events with the greatest escalation potential were comparatively well contained, in line with our efforts and focus on SIF-P events. This trend is confirmed when analysing YoY performance: TRIR rose slightly from 1.9 in 2024 to 2.0 while SIF-P reduced from 2.6 in 2024 to 1.2, despite the context of a major turnaround at Sines Refinery which involved more than 5000 workers leading Galp to a worked hours record. This pattern reflects the stronger emphasis placed in 2025 on SIF-P investigations, which helped refine how high-potential events were identified, classified, and analyzed.  

In parallel, and in relation to the definition of corrective actions, we began the structured application of the Hierarchy of Controls, ensuring that, following the investigation of each SIF-P event, at least one action is placed at the top of the hierarchy, namely at the elimination, substitution, or engineering controls level.

Prevent major industrial accidents

Galp ensures proactive risk management through comprehensive analysis and prevention of activity risks. Prevention is key for us and is achieved through effective safety practices such as regular maintenance and inspections across all assets. 

We offer communication and training programs to ensure that individuals involved in the operation, maintenance, and inspection have the necessary information and knowledge of the safety process. One example is the adoption of the IOGP Process Safety Fundamentals (PSFs), a complement to the Galp Life Saving Rules. This is intended to prevent process safety events and enhance awareness, particularly for front-line workers and contractors. 

Process Safety

We consider that process safety is at the heart of accident prevention, and results from applying good design and engineering principles, as well as robust operating and maintenance practices. 

In 2025, Galp established a Tripod Beta experts’ team to ensure consistent and rigorous application of the methodology across all investigations. Tripod Beta replaces linear approaches that stop at immediate human error with proven scientific models that answer what happened through barrier analysis, and crucially why barriers failed.  

This reduces individual blame bias, uncovers systemic weaknesses, generates deeper organizational learning, produces actionable and sustainable recommendations, and substantially lowers the risk of recurrence. Ultimately, it elevates overall safety maturity and the reliability of analyses in high hazard environments. 

Our process safety events rate (both tiers) has significantly improved since 2022 partly due to our focus on Asset Integrity.

Product safety

We continuously manage safety information with our stakeholders, regarding the products we produce, use and market, taking into account their hazards and safe handling. 

The dialogue with clients and suppliers is carried out systematically ito promote the exchange of information on the hazards of the products and the risk management measures to be applied according to their uses. 

Our employees and contractors are informed about the hazards of the products on our premises and the way to handle them safely. We use the Safety Data Sheets and the package labelling as the preferred vehicle for communicating the safety information concerning the products we market, highlighting the hazards they pose and the safest way to handle them. 

We work to ensure that the processes of product purchase guarantee that we have the safety information on the products purchased, in compliance with the applicable regulations. 

The substances we produce and buy – fuel, bitumen, aromatics, solvents, and base oils, among others – are registered under the REACH Regulation, which refers to the registration, evaluation, authorization and restriction of chemicals, establishes the framework policy for chemicals within the European Union.

Incorporate safety culture in our DNA

We are focused on working continually to build a strong safety culture, bringing our employees, contractors and suppliers together in this journey, sharing the same vision.  

We ensure that our employees and partners are fit for their roles on a physical, mental, and technical level. We take the skills and empowerment of our employees and partners as a basic condition for the fulfilment of our commitment and responsibility. The selection and training of people based on proper management of change is a basic principle that increases individual performance capacity and risk awareness concerning the activities to be carried out. 

Galp promotes training and learning opportunities, sessions for the exchange of experiences and dissemination of safety knowledge. These opportunities lead to continuous performance improvement and dissemination of best practices in identifying and managing risks, while at the same time promoting attitude and behaviour changes. 

We encourage a culture of prevention and promote the reporting of near accidents. We classify as near-accident, any event with the potential to cause injury to people, property damage or to the environment, but which has been avoided by circumstances. Near-accident reporting is a prevention management tool that contributes to the reduction of accidents. We raise awareness and encourage our stakeholders to report near accidents. 

Accidents occurring in Galp are investigated, and the most relevant results are disseminated in the form of HSE Alerts. With this practice, we intend to disseminate the lessons learned from internal occurrences or those registered at international level in companies of the sector, ensuring that with this information everyone can act to eliminate the possibility of recurrence. 

On 5 November, Galp celebrated the fourth edition of Safety Day under the motto “We Care for All,” connecting teams across every geography where we operate.  

Insights covering process safety, humanized leadership, contractor partnership and our renewed Target Zero ambition, reinforced the idea that safety is built through shared responsibility and mutual care. Throughout the day, teams engaged in a set of “We Care” activations, all reinforcing that everyone plays a part in protecting one another. These included immersive Virtual Reality sessions on the Galp Life-Saving Rules, basic life-support case studies, SIF-P investigation walkthroughs, Stop Card exercises, learning and suggestion spaces, and Safety Commitment Walls across multiple sites.

Incident and analysis of our accidents

Galp has redesigned incident investigation to make them proportional and independent, with the aim of preventing recurrence. The new internal standard distinguishes between types of events and defines the depth of investigation to their potential severity. The SIF-P sets the benchmark – high-energy incidents and severe consequences receive the necessary focus and rigor. A monitoring mechanism follows up on corrective actions to verify their effectiveness, addressing historical gaps.