We prioritise lifelong learning, diversity, inclusion, well-being, and human rights at Galp. Our integrated approach spans recruitment, performance management, rewards, learning, mobility, and sustainability.

To achieve our ambition, Galp is focused on the following drivers:

  • Reenergise our people
  • Advocate people’s wellbeing as a top priority

Reenergise our people

Our focus on developing new capabilities promotes agility and enhances organisational performance, supported by our five strategic pillars: Care, Cultural Change, Leadership Development, People Experience and New Ways of Working.

A significant outcome of this strategy is our internal mobility program, which is a development opportunity for our employees. In addition, we continued to expand our employee benefits.

Attract and empower talent

Galp is committed to address the challenges ahead, managing talent and empowering the workforce through training actions, highly focused on new trends and the energy transition.

At Galp, we constantly seek to promote a closer relationship with the academic community. We want to continue being a key employer in our sector and in the countries where we operate. And as such, we invest in the development of contact initiatives and sharing of experiences and know-how between universities and Galp, in order to attract potential talent.

We also do this through the assignment of internships of various types and Generation Galp, our trainee program, which has been a consistent source of entry for new and qualified generations of employees in the company.

In early 2024, we launched the Expand program, which has an approach centred on each employee’s learning needs and provides access to various learning resources, which can be customized to different career stages and adapted to each employee’s time availability.

Performance management

Our performance management model is based on a continuous feedback culture, which characteristics we highlight:

  • Its universality;
  • Its focus on people's motivation and development;
  • An orientation towards meritocracy and differentiation;
  • Its coherence and integration;
  • Its objectivity.

Thus, the new model particularly values the behavioural skills, which are directly related to Galp’s values because of the importance given to "how it is done" and not just "what one does". The model's ability to differentiate the degree of responsibility in achieving the objectives is also worth noting.

Creating a recognition culture

Several improvements have been implemented to the performance appraisal model to incorporate organisational feedback and strengthen cultural alignment and enhance the overall experience by simplifying the process and achieving better model results.

We also launched the GROW (Great Recognition of Outstanding Work) programme, to promote a culture of acknowledgment and experimentation.

Benefits and compensations

At Galp, we are concerned with the overall well-being of our employees, and we provide them with a number of benefits. Our organization provides a set of social insurance policies to the majority of our employees and pensioners beyond those provided in the Portuguese Labour Code (for example, health insurance and life insurance).

In addition, we have implemented a flexible benefits program, with the objective of maximizing and customizing the benefits associated with variable remuneration. The flexible benefits plan allows each employee to choose, in a dynamic, flexible and participative way, the additional benefits that he/she wants to use, recognizing that different people have different needs and that the needs vary over time. Aligned with the best market practices, benefits in the areas of mobility, health, retirement, education, and technology are available on an optional basis, without partial or total loss of any available benefits. The aim is to reinforce the values of the company, extend the social protection areas and reinforce the employer brand of the organization.

See also health and safety topics covered in formal agreements with trade unions.

Labour relations

The employees of the Group’s companies elect Committees to represent them, and Management representatives meet monthly with these employee representatives. The goal of these meetings is to present, analyse, discuss and clarify issues and situations of labour nature that are considered relevant for the life of the Company and our employees.

The Group's companies (Petrogal, Enerfuel, SAAGA, Galpesge) held several meetings to discuss labor related topics such as working conditions, salary raises and benefits for employees. Other topics, such as refinery, teleworking, performance assessment, Dividend Distribution Policy, Pension Fund, Gender Equality, Safety, results, among others, are part of the Worker’s Commissions and Sub-Commissions meeting’s agenda.

Organizational climate diagnosis

For another consecutive year, we performed a pulse survey that was sent to all employees. The survey is designed to improve our understanding of how we are progressing on key issues that are part of our overall experience in the organisation and to identify opportunities for improvement.

We will continue to identify high-impact areas with lower scores, and, in collaboration with the different Business Units, define action plans to address these concerns by continuously monitoring the impact of the initiative and promoting frequent communication with all employees throughout the process.

Internal communication tools

Aware that communication is fundamental in engaging with our employees, we have a series of tools for communication and for promoting the sharing of information, namely via intranet (mygalp), digital periodical newsletters, videos, clipping of media articles related to the Company, to the sector, market and trends, etc.

The Employee Portal

The Employee Portal has progressively established itself, over the years, as an important tool for streamlining and dematerializing operational human resource processes. We aim to increase productivity, the quality and level of the service rendered.

The Employee Portal is a web solution with an important set of benefits:

  • It gives employees autonomy of access to services and information through an intuitive and simplified interface;
  • It provides managers with a set of tools to improve the efficiency and effectiveness of the work teams' management while reducing the administrative burden;
  • It enables the modernization and simplification of procedures, the increase in efficiency/effectiveness, and the rationalization of operating costs;
  • It allows human resources professionals to direct their attention to activities of greater strategic contribution to the Organization, minimizing their involvement in tasks with a reduced added value.

Advocate people's wellbeing as top priority

We focus on a global health and wellbeing strategy that includes physical and mental health. Our main pillars of purpose are:

  • Promote an holistic health & well-being strategy with a global footprint;
  • Consider health protection from a comprehensive perspective, taking into account all aspects of the physical, mental health and well-being of our people;
  • Reinforce support in areas such as mental health or financial well-being;
  • Greater preparation and involvement of leaders on well-being issues.

Protecting the health of our people

A healthy workforce is vital for a thriving and sustainable organisation as this boosts morale, job satisfaction, and overall performance. It fosters a positive work environment and helps to attract and retain top talent for long-term success and sustainability.

Our occupational medicine team develop initiatives aimed at enhancing and raising awareness of health-related topics. Some of the initiatives include providing a breastfeeding room in the new Lisbon headquarters and at Sines, Matosinhos and Madrid, the dissemination of information and tools to support mental health, continuing to perform periodic medical examinations.

We launched our Balance Program with several initiatives that were carried out, starting with an activation phase, followed by the definition of ambassadors, offer of physical & financial workshops, tips for leaders and tools and resources like flyers on various health & well-being related topics.  In our new Lisbon headquarters, we have also created a space that promotes physical and mental well-being. From introducing height-adjustable desks in the workspace to providing access to an employee only wellness centre, every aspect of the building is designed to contribute to the comfort of its users and offer access to diverse and inclusive environments. Moreover, we have continued our engagement with employees through several Talks@Galp, touching on topics like Financial Health, Sleep, Nutrition and Oral Health, Breast Cancer Prevention and Screening and World Heart Day.

From 2024 onwards, we will continue fostering a robust health & well-being roadmap that prioritises people and helps them adapt to change, contributing positively to their long-term happiness and success.

Promoting flexible work conditions

After fully implementing the “Smart Work” – Hybrid Home Office Policy – in 2022, we continued to improve with several initiatives such as the home office risk assessment pilot, a survey and evaluation by occupational medicine of work risks from home. This was piloted with a group of 160 employees. The "Work well, stop better" program offered specific support for a group of approximately 100 employees at high risk from demanding workloads, cognitive requirements, and work rhythms.

We promote the health and well-being of our employees and their families through the following actions:

  • We foster the adoption of healthy behaviors and an active lifestyle (e.g. nutrition and cardiovascular diseases appointments, and obesity prevention).
  • We promote thematic conferences covering topics such as active and positive lifestyle, healthy life habits, how to adopt a healthy eating on a day-to-day basis, psychosocial risks, stress management, burnout, among others
  • We Promote nutrition and prevention of cardiovascular accidents appointments;
  • We implemented personal development programs and emotional intelligence management programs, with a view to promoting well-being;
  • We have developed campaigns to raise awareness and prevent diseases and epidemics in areas at risk: (e.g. Zika virus, Ebola, dengue, malaria, HIV, tuberculosis, etc.);
  • We periodically carry out campaigns to raise awareness on the risks connected to travelling. The risks from travelling in different geographical areas can be minimized if the traveler acts in an informed and preventive manner, taking the necessary precautions before, during and after the trip. 
  • We promote prior medical appointments, where the employee is informed of the main warnings, recommendations, and preventive as well as precautionary measures regarding the concerned geographic area.

We guarantee medical surveillance to protect our people, our partners, and communities, through the following actions:

  • We assess our activities’ effects on the health of our people, partners and communities, in the various geographic areas we operate in. We ensure health surveillance in three key areas:
    • Conducting periodic medical examinations of employees, in compliance with protocols defined according to the activity’s risks;
    • Assessing and preventing physical, chemical, biological and ergonomic risks;
    • Disease prevention and early diagnosis.
  • We actively promote employee awareness, by issuing alerts with the main care to be carried out at each location and in every work trip;
  • We monitor key indicators and develop specific programs that are tailored to risk groups, geographical areas and activities.

Protecting our people also means taking care of them in adverse times, whether it is an accident or the sudden onset of an illness.

For that reason, in protecting our people's health we ensure emergency relief in all geographical areas:

  • Provision of health care in the event of an accident at work, until the employees’ full recovery, including their return and full integration in their work position;
  • Provision of health care to employees and their families - in case of illness or personal accident - including repatriation and emergency medical evacuation in the case of expatriates.

With national coverage, Galp has Medical Centers, ensuring through them both Occupational Medicine Services and Curative Medicine Services, ensuring access to primary health care (general and family medicine and internal medicine) and including some specialties such as Dentistry and other frequently used, making available to its employees a set of excellent clinicians and health assistants.

Medical Centers by geographical areas:

  • North- Matosinhos and Matosinhos Logistics Park
  • Center - Rua do Alecrim and Torres de Lisboa
  • South - Sines Refinery and Santo André

Main services provided:

  • General and Family Medicine Appointments
  • Dentistry Consultations & Treatments
  • Specialty consultations (Occupational Medicine, Ophthalmology, etc.)
  • Medical examinations of fitness for work (admission, periodical and occasional)
  • Clinical analysis
  • Nursing treatments (placement and reapplication of dressings, injections, vaccines)
  • First Aid