Engagement with employees

Labour relations

The employees of the Group’s companies elect Committees to represent them, and Management representatives meet monthly with these employee representatives. The goal of these meetings is to present, analyse, discuss and clarify issues and situations of labour nature that are considered relevant for the life of the Company and our employees.

In 2019, the Group held 39 meetings to discuss labour related topics and 11 Worker’s Plenary to discuss working conditions and benefits for employees. Other topics, such as human resource management; pension funds; employees satisfaction index; occupational safety and health; facility procedures; decarbonisation of the economy, are part of the Worker’s Commissions and Sub-Commissions meeting’s agenda. At this level, 30 meetings were held during 2019.

Organizational climate diagnosis

Galp's strategic objective is to create an organizational climate that fosters a sense of belonging, of career perspective, and of development, so that each employee feels the motivation and the sense of mission that are necessary to carry out their duties.

In this sense, in 2019 we carried out a new diagnosis of the organizational climate, based on a questionnaire that is in line with the best international practices in this matter, creating another channel for our employees to make their voices heard and to contribute for the setting of action priorities for the following years.

Organizational Climate Questionnaire:

• 4.217 people covered
• Participation rate of 65%

The action plans that were set for 2020, which resulted from the organizational climate diagnosis results analysis, will focus primarily on the dimensions with less solid results and where we can improve as an organization. At the same time, we will focus on reinforcing our differentiating factors and on which the perceptions are already positive.

Internal communication tools

Aware that communication is fundamental in engaging with our employees, we have a series of tools for communication and for promoting the sharing of information, namely via intranet (mygalp), digital periodical newsletters, videos, clipping of media articles related to the Company, to the sector, market and trends, etc.

The Employee Portal

The Employee Portal has progressively established itself, over the years, as an important tool for streamlining and dematerializing operational human resource processes. We aim to increase productivity, the quality and level of the service rendered.

The Employee Portal is a web solution with an important set of benefits:

• It gives employees autonomy of access to services and information through an intuitive and simplified interface;
• It provides managers with a set of tools to improve the efficiency and effectiveness of the work teams' management while reducing the administrative burden;
• It enables the modernization and simplification of procedures, the increase in efficiency/effectiveness, and the rationalization of operating costs;
• It allows human resources professionals to direct their attention to activities of greater strategic contribution to the Organization, minimizing their involvement in tasks with a reduced added value.

Internal events

We often hold internal events, with the purpose of promoting networking, raising employees' awareness to the Company's strategic challenges, and promoting knowledge and access to the Organization’s information. See some examples of past internal events: