Since 2010, we have carried out a formal corporate process of stakeholder consultation on sustainability issues, in accordance with the criteria of AA1000 Stakeholder Engagement Standard from AccountAbility (AA1000SES).
According to our "Stakeholder Management" internal standard, the stakeholder management process follows four distinct stages:
In this phase, the stakeholders mapping and prioritization is performed according to their relation with Galp, using the following criteria:
Stakeholders mapping is a dynamic process, and its suitability is verified when there are context changes and/or a revision of Galp's strategy.
The last stakeholders mapping carried out led to the identification of the following stakeholder groups:
The last stakeholder consultation, carried out in 2018, was based on a questionnaire, through an online platform, or individual interviews (in person, by telephone or videoconference), with the objective of assessing the stakeholders perception and expectations regarding the following aspects:
In addition, Galp has other specific means of regularly consulting with its stakeholders, namely:
At Galp we understand that the stakeholders consultation results contribute to strengthening the relationship with our stakeholders, and realigning engagement strategies with them, in order to provide adequate answers to their expectations, and are also essential to assess the materiality of the sustainability aspects.
Learn more about our approach to Materiality.
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