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RFC 2350
1. Information about this document
This document describes the incident response coordination service from the GALP Energia, SGPS, S.A group and all its subsidiaries, according to the RFC2350.

1.1 Date of Last Update
This is version 2.0 published 2023/06/09.

1.2 Distribution List for Notifications
There is no existing distribution channel for notifications of updates.

1.3 Locations where this Document May Be Found
Site - Galp - https://www.galp.com/corp/pt/sobre-nos/csirt-galp
 
1.4 Authenticating this Document
This document is signed with CSIRT GALP PGP key.

2.Contact Information

2.1 Name of the Team
CSIRT GALP

2.2 Address
CSIRT
GALP Energia, SGPS, S.A
Rua Tomas da Fonseca - Torre C , 4 Piso
1600-209 Lisboa
Portugal

2.3 Time Zone
Portugal/WEST (GMT+0, GMT+1 in Summertime)

2.4 Telephone Number
(+351) 217 242 500
 
2.5 Facsimile Number
Not available

2.6 Other Telecommunication
Nonexistent

2.7 Electronic Mail Address
csirt@galp.com

2.8 Public Keys and Other Encryption Information
PGP Key ID: 6463D217
PGP Fingerprint: 4CFE B46D B995 B727 A05A  24D0 A345 1980 6463 D217
The PGP Key may be retrieved in: https://openpgp.circl.lu/

2.9 Team Members
Manager: Luis Morais
The information about the rest of the team members is only available by request.
 
2.10 Other Information
General information about CSIRT GALP can be found at https://www.galp.com/corp/pt/sobre-nos/csirt-galp
 
2.11 Points of Customer Contact
CSIRT GALP can be contacted by the means specified on section 2.2 and 2.4 to 2.7.
 
3. Charter
3.1 Mission Statement
To protect Information Security in the GALP Group, considering all stakeholders, while also cooperating towards an increasing cybersecurity resilience in the geographies where the GALP Group is present, through its role as an Essential Service operator.
 
3.2 Constituency
CSIRT GALP manages cyber security incident response concerning employee and client information processed or archived in its IT infrastructure or on external stakeholders' IT systems, in this case subject to contractual clauses in place.
The IP addresses ranges within CSIRT GALP's National scope are:
62.28.44.132/30
62.28.82.224/29
62.28.115.8/29
62.28.115.64/28
62.28.115.80/28
62.28.115.128/27
62.28.134.32/32
62.28.115.160/27
62.48.177.118/32
62.48.177.126/32
62.48.245.206/32
83.174.44.132/30
83.240.208.128/26
83.240.212.112/29
83.240.212.120/29
194.65.37.67/32
194.65.37.68/32
194.65.37.69/32
194.65.37.70/32
194.65.37.70/32
194.65.37.71/32
197.214.88.154/30
154.73.63.210/30
105.174.29.10/30
196.29.206.114/30
41.221.195.64/28
200.186.166.176/29
200.186.166.184/29
197.235.19.26/32
197.235.19.30/32
197.235.17.200/29
41.215.147.43/32



3.3 Sponsorship and/or Affiliation
CSIRT GALP is part of GALP's second line of cyber security defence, reporting directly to GALP CISO.
 
3.4 Authority
CSIRT GALP attributions are defined by the CISO of GALP Energia, SGPS, S.A
 

4. Policies
4.1 Types of Incidents and Level of Support
CSIRT GALP handles every type of Information Security Incident, and has adopted the Portuguese National CSIRT Network Taxonomy, available at:
https://www.redecsirt.pt/files/RNCSIRT_Taxonomia_v3.0.pdf
 
4.2 Co-operation, Interaction and Disclosure of Information
The privacy and data protection policies of CSIRT GALP ensure that sensitive information is only shared with third parties on co-operation and a need-to-know basis.
 
4.3 Communication and Authentication
Non-sensitive Information might be shared through telephone and clear text email with appropriate precautions.
In order to transmit senstitive information, the usage of PGP encryption is Mandatory.
CSIRT GALP recognizes and adopts TLP (Traffic Light Protocol) for sharing and dissemination of information.
 

5. Services
5.1 Incident Response Coordination
CSIRT GALP is responsible for handling cyber security incidents related with the whole Constituency.

5.2 On-Site Support 
To the whole Constituency.
 
5.3 CSIRT Capability Building: 
CSIRT GALP promotes Information Security awareness for GALP employees and external suppliers that have access to GALP's systems or information. This is done through:
1) Cyber security culture activation program
2) Participation in internal and external cybersecurity exercises
3) Third Party Risk Management - To all suppliers  
 
5.4 Security Alerts
CSIRT GALP is responsible to disseminate cyber security alerts, in order to prevent cyber security incidents and raise awareness to the whole constituency.
 
5.5 Red Team assessments
This service is part of the CSIRT GALP cyber resillience program

5.6 Digital Forensics
This service is part of the CSIRT GALP cyber security incident response process

6. Disclaimers
Although all precautions are taken in the preparation of information, CSIRT GALP does not take any responsibility for errors, omissions, or damage resulting from the use of this information.
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